A participant was not able to advance through my experiment. They told me that after the instructions and microphone test, they saw a blank screen with the orange progress bar at the top and no other buttons. Typically there is a blank screen as the stimuli play, but a button pops up afterward so that the participant can record. I previewed the study, created a back-up session with a new link, asked the participant to try a new browser. Does anyone have any troubleshooting ideas? Are there security settings we should consider? This has not been a problem for other participants yet, so I'm not sure what else to try.

Hi, 

Is it possible to nest a list value inside regular text, such that the text would remain the same, except for one word which would rotate through the list objects?
eg: 
"Have you seen the word CAT before?"
"Have you seen the word DOG before?"


Thanks for any guidance!

Hi! I have two questions about tokenized text:

1. Is it possible to change the tokenized text font to match the normal text font? Tokenized text is automatically showing up in a different font for me. 

2. Is it possible to begin a self-paced tokenized text block immediately with the first token instead of a blank screen with "hint" instructions? 
As of now, when my non-tokenized block ends, the participant sees a blank screen with "press the space key to advance" at the bottom. I would like the first token to automatically be shown.

Thanks in advance for any guidance!

Hello!
I was wondering whether I could make some space between two phrases. 
For instance, I want to create a stimulus that shows "a key                 to lock". 
However, when I made some space manually between the two phrases using a spacebar and run a preview, the two phrases were adjacent without any separation.
So instead, I used dashes and this is how I coded for this stimulus:
{

  "type": "text",
  "content": "a key----------------------------------to lock",
  "alignment": "left",
  "size": "50px"
}


However, I'd like to know whether there is a way to make some space between the two phrases without using dashes. 

Thanks!

Hello!

I was just wondering whether there is a way to increase my storage limit. 

Thanks!

I've encountered a problem where after a participant clicks agree on the informed consent, an error message pops up saying this: "We encountered an unexpected error upon processing your request." Refreshing the page or changing the account doesn't seem to help with the problem.

Attached Files

Thumbnail(s)
   

I've uploaded several sets of zipped audio files to "Files" and while these uploads were "successful" none of the files are showing in the list of files, and none of the files available for use in stimuli, they're missing.  However, with each "successful" upload, the "memory meter" shows space has been taken up by the no-show files.

-- sten

Hi! I would like to include a simple fill-in-the-blank task into my experiment with a text that contains 25 blanks where participants type their answers in each blank. Is there a way to achieve this in FindingFive?

Hello, I am piloting a study in which participants are redirected from Prolific to Finding Five. In order to match their FF study data with their Prolific demographic data, the first thing I have them do when they start the FF study is enter their prolific ID into a text response.

Unfortunately, 3 out of the first 10 pilot subjects did not have that response recorded! That row in their data is simply missing.

What are some reasons why that response isn't being saved?

This is a pretty crucial step in my study, so any help you can offer in sorting the issue out would be much appreciated!

Best,
Nate

I'm trying to launch my study. When I click on Sessions, I see Active and Finished but I don't see New Session. If I click on Active and Finished, nothing is there. How do I launch my study?