Hello, 
I'm trying to schedule two sessions of two different experiments to begin Monday Oct 18th. That experiment is marked as being "scheduled" but when I view the page, there is no scheduled session     .

In addition to this error, when I attempt to schedule the session for the other experiment, I complete the entire scheduling set up, but when I click the schedule button at the end I receive the error message "Action Failed Because Unknown Server Error"      .

What can I do to fix this? 

Best, 
Amber

Hello, we need to match a specific response within a session to the date in which it happened. The results data file doesn't include date information but the list of participants who completed the study does include the start and end date/time information. Is there any way to march those two pieces of information to find the date in which the response was made?

Hi guys,
I am new to Finding Five . I have an experiment already scripted in Lab.js, but I had to move it to FindingFive because the sound recorder for oral responses is not working correctly in Lab.js
Does anyone know if there is a possibility to import my Lab.js script in Finding Five? Or do I have to start from scratch?

Many thanks!
Marjolaine

Tried to update a video file (upload a new, updated video with the same name as the old file to resource files) this afternoon. The file did indeed update in "resource files": clicking on the file from "Resource files" played the new, updated video I uploaded. However, when I went to run my study, the stimuli corresponding to this file was still playing the old file.
I even deleted the file in question from "Resource files" and somehow stimuli corresponding to this file is still playing the old file, even though no such file exists in "resource files"! 
I do know that something went wrong earlier this afternoon (505 error between 330-4 pm?), so I am not sure if this has something to do with that event. . . . .

Hi Ting, 
I created a language history questionnaire study about a month ago and it ran just fine when I tested it out. I temporarily switched to Qualtrics but came back to my FF version this week. I made a few adjustments to it, but when I run it now I get this error: "Sorry, but we encountered an unexpected error in processing your request." 
There are no apparent syntax or logic errors because it will let me launch the study when I press the launch button. Once it gets to the welcome/consent page, that's where I get the error message. I copied the study and launched it from the copied version, and I still got the error. However, none of my other studies are showing the same error, and they do run. 
I'm wondering if you have heard of this before, and/or what might be causing the error after launching it when there are no syntax or logic errors before launching it? 
Thank you so much!
Grace

Hi,

After a summer hiatus, I checked on an experiment last week hoping to start it back up again -- when I ran it in preview mode, it seemed to work just fine. Having made no changes, this week, the preview directs me to a page saying "Sorry, but we encountered an unexpected error upon processing your request." No syntax errors or anything else pop up.

Through process of elimination, it seems like the study preview works fine if I take out the participant grouping option. Was there some kind of recent change to participant grouping that might have caused this change? Or anyone else having a similar issue?

As always, thanks for the great work FF team + community!
Carson

I am trying to create a new study, but am getting an error message "A random hiccup occurred, please try again." I've signed out of my account and back in, but still get the error. Have been attempting to create a new study for about an hour now, but still getting the message -- so it seems like this is more than a "random hiccup." Any idea what's going on?

Hi FF team,

It's me again and with the same study, but facing another problem. I would like to present a fixation cross which stays on while an audio stimulus plays and once the audio finishes i'd like to have the fixation cross disappear and the response buttons appear. Everything is working except i can't get the end of the audio to trigger the fixation cross to leave the screen. I've tried using the group function, where my audios are defined like so:
{
  "type": "audio",
  "content": "V1L.wav",
  "visible": false,
  "delay": 1.5,
  "barrier": true,
  "group": "group1"
}

and my fixation cross defined like so:
{
  "type": "text",
  "content": "+",
  "size": "150px",
  "alignment": "center",
  "duration": "%sgroup:group1"
}

The trial template is defined like so:
"audioP": {
    "type": "basic",
    "stimuli": [["fixx","V1L"], ["fixx","J1R"], ["fixx","M1R"]],
    "responses" : ["v1","j1", "m1"],
    "submission_point": false,
    "stimulus_pattern": {"order": "random", "attribute": null, "pre_shuffle": false}
  },  


From a previous study where we used the group function i remember the audio had to have barrier set to false, so i also tried that, but it didn't have the desired effect so i put it back to true, since i need that to delay the appearance of my response buttons. I played around with the duration characteristic, but i didn't seem to get anything useful out of it...

Your advice will be much appreciated!

Best,
bissera

Hey all, I have a study where I have a audio type response. 

Participants are displayed a single sentence as stimulus in the trial. The response doesn't have a barrier and shows up below the stimulus sentence immediately (as desired).

I've noticed that FindingFive accepts the NumLock Enter key to make the audio recording start, and the spacebar stops the recording. After the recording stops, there's the classic orange continue button. I couldn't find a key that corresponds to clicking the orange continue button.

My question is can I change the keys that start and stop the recording? Can I also map a key or keys to progress to the next trial like the spacebar?

Thank you for your attention, and apologies if something like this was already posted. I skimmed the thread titles but I couldn't see something related to this.

I recently launched a study. A participant let me know that they are getting this error message when they try accessing the study: There is no content to display at this URL.
I get the same error when I try to access the study through an incognito window with my participant account. However, I can see that one person has completed the study, so it is apparently possible for some. The study is encrypted, in case that matters.
What settings do I/participants need to change to get access?