Hello! 
I am currently collecting data and I had a participant reach out to me telling me that after reading the consent form and hitting the "participate" button they were taken to the bottom of the screen with no way to proceed to the study. They tried entering the study using both Firefox and Chrome. They are eligible for the study and were specifically included using the "allow only..." feature when setting up study sessions. I have not had any other participants contact me about this issue. Besides switching browsers, is there another way to go about helping this participant?
Thank you!
Grace

Hi,
I've had a few people take my study but then time out because they got distracted. Still, the data they contributed is usable, even if it's not a full set. How can i access it?
Best,
bissera

Hello!

I was wondering if there's a way to set up a colored border around image stimuli. I have the stimuli grouped in two different groups and I want to have one group with one colored border while the other has another color for one of the trials in my experiment. 

Thank you! 

Hi,

I am modifying my experiment code but cannot get it run. There is a message saying "coding errors that cannot be automatically detected" when I clicked the preview button. Can you give me some suggestions about how to debug? Thank you. 

Best,
Zoe

Our university uses Sona Systems to manage participants. It has an "external study credit granting" feature that allows participants to be granted credit as soon as they complete an external study. On their website, Sona has instructions on how to implement this feature on many online experiment presentation platforms, but Finding Five is not listed: https://www.sona-systems.com/help/
Is there any way of implementing this feature with Finding Five?

Dear Researchers,

We are excited to announce the availability of the February Study Grammar Update! FindingFive servers (US and EU) will be updated on the early morning of Monday 2/14/2022 to include the following changes:

New Features:

• Carryover response - it is now possible to use participant responses collected on previous trials as stimuli in later blocks of an experiment. This feature can be especially useful for paradigms where the participant is asked to review or judge their own responses in perception or decision-making tasks.
  
  Please refer to our new tutorial for how to use this feature.
  
  
• Extended speech recognition support - studies that use the speech recognition feature in audio responses are now open to more browsers, including Firefox and Safari on desktop or laptop computers. Previously Chrome was the only browser that participants can use for these studies.
  

• Fixed an issue where trials with stimuli using the barrier feature and an audio response would experience unexpected jumpiness during the trial.
  
• Fixed an issue where participants couldn't start a study using Firefox on an iPhone or iPad.
  

• Better styling for requirement messages that participants see at the beginning of an experiment.
  

Hi all, Given an IRB's privacy requirements and restrictions on access to participant identity, does anyone other than collaborators on a study have access to the names of individuals who have participated in a specific study? In particular, do any Finding Five employees or administrators have such access, or is this information encrypted and only accessible by the owner's of a study and their collaborators. Thank you!

Hello, 

I was just previewing a study of mine and noticed that the continue buttons are whited out when they are available instead of turning to their usual orange color. I tested it on a couple experiments and all are doing this.  I attached some images below. Its minor but I think it will confuse participants. 

Best, 
Amber

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Hi all,
I've got a couple of sessions running for which i'm pretty certain i ticked the "allow dropouts to do study", however when people are being a bit stupid and despite the instructions try to do the study on their phone for example and then see it doesn't work and try to do it again from a computer, they aren't allowed. Technically they are a dropout because they didn't finish the study the first time around so i don't understand why can't they keep attempting until they finish it given that i've ticked the allow dropouts box.
Also, i think it would be really useful, on the manage study page, i can see the people who finished the study and those who abandoned, and when i click on a participant who abandoned i have the option to send them a compensation. Why can't i have the option to let them try the study again?
Best,
bissera