09-28-2022, 03:23 PM
Hi,
Many times after running a study in preview (not as a session) and clicking the "Download Data" button (next to "To get data after previewing, click ->") nothing happens no matter how long I wait.
However sometimes, I'll do the same, and after a minute or so, the data is available. Is there any way of fixing this issue? It can be frustrating to spend 20-30 minutes testing a study in preview and then not being able to download the data!
-- sten
Many times after running a study in preview (not as a session) and clicking the "Download Data" button (next to "To get data after previewing, click ->") nothing happens no matter how long I wait.
However sometimes, I'll do the same, and after a minute or so, the data is available. Is there any way of fixing this issue? It can be frustrating to spend 20-30 minutes testing a study in preview and then not being able to download the data!
-- sten