Possible to recover missing sessions?

[sten_knutsen]

I think I've made a big mistake! I ran several studies and collected data -- but didn't download data from the sessions. I then deleted the studies to make room for new (running out of file space). Now I can't find any of the study sessions with my data! Is there any way of recovering the data from my now missing sessions?

[Rachel - Participant Affairs]

Hi sten,

No worries, we should be able to recover the session data for you! Could you please send an email to researcher support (researcher.help@findingfive.com) with any information you remember about the sessions that will help us in locating them (e.g., approximately when the sessions were deleted)?

Best,
Rachel