Possible to recover missing sessions? - Printable Version +- FindingFive Discussion Forum (http://discuss.findingfive.com) +-- Forum: Researchers (http://discuss.findingfive.com/forumdisplay.php?fid=3) +--- Forum: Platform Improvement (http://discuss.findingfive.com/forumdisplay.php?fid=6) +--- Thread: Possible to recover missing sessions? (/showthread.php?tid=239) |
Possible to recover missing sessions? - sten_knutsen - 10-25-2022 I think I've made a big mistake! I ran several studies and collected data -- but didn't download data from the sessions. I then deleted the studies to make room for new (running out of file space). Now I can't find any of the study sessions with my data! Is there any way of recovering the data from my now missing sessions? RE: Possible to recover missing sessions? - Rachel - Participant Affairs - 10-25-2022 Hi sten, No worries, we should be able to recover the session data for you! Could you please send an email to researcher support ([email protected]) with any information you remember about the sessions that will help us in locating them (e.g., approximately when the sessions were deleted)? Best, Rachel |