Experiments suddenly freezing on first trial

[evehigby]

I have been running 2 studies for a couple months and just started a third one. They all have a similar design. Today I received some complaints from a participant that the experiment was getting stuck on the first trial. After checking all three experiments, I found that it is happening for all of them. Was there an update that might be causing this to happen? The trial has a text stimulus and response type is RecordResponse. The text disappears from the screen after the typical duration but the trial does not move on from there. I also noticed that there is a rectangle appearing below the text now that wasn't there before. 

[Ting]

Hi Eve, I've replied to your emails since this will likely involve specific details about your study. Thanks for posting on the forum!

[Ting]

Hi Eve, since we have resolved this issue via email, I'm closing this discussion thread.