10-05-2021, 07:56 PM
Hi Ting,
I created a language history questionnaire study about a month ago and it ran just fine when I tested it out. I temporarily switched to Qualtrics but came back to my FF version this week. I made a few adjustments to it, but when I run it now I get this error: "Sorry, but we encountered an unexpected error in processing your request."
There are no apparent syntax or logic errors because it will let me launch the study when I press the launch button. Once it gets to the welcome/consent page, that's where I get the error message. I copied the study and launched it from the copied version, and I still got the error. However, none of my other studies are showing the same error, and they do run.
I'm wondering if you have heard of this before, and/or what might be causing the error after launching it when there are no syntax or logic errors before launching it?
Thank you so much!
Grace
I created a language history questionnaire study about a month ago and it ran just fine when I tested it out. I temporarily switched to Qualtrics but came back to my FF version this week. I made a few adjustments to it, but when I run it now I get this error: "Sorry, but we encountered an unexpected error in processing your request."
There are no apparent syntax or logic errors because it will let me launch the study when I press the launch button. Once it gets to the welcome/consent page, that's where I get the error message. I copied the study and launched it from the copied version, and I still got the error. However, none of my other studies are showing the same error, and they do run.
I'm wondering if you have heard of this before, and/or what might be causing the error after launching it when there are no syntax or logic errors before launching it?
Thank you so much!
Grace