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Query participant's device
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(04-12-2022, 04:50 PM)Thanks for clarifying. The strange thing is that my collaborator was using a computer with an external mouse connected. Any idea why the message appears in this context?Ting Wrote: What's the device and operating system that your collaborator is using? It doesn't matter whether the mouse is wireless or wired, but if the device is touch-primary (as it self-declares), then you'll see the message unfortunately. For example, an iPad may do that, also some other touch-capable devices (but not all).

We don't think we'd like to remove this detection mechanism, because, as a whole, it very effectively prevents participants from not following directions. In a sense, what your collaborator experienced is a good thing - we want to make sure that not only a mouse is present, it's also IMPOSSIBLE to use touch at the same time. Because participants, when given the convenience of touch, will touch instead of using a mouse in most cases.

As a platform, we'd rather introduce the inconvenience of asking the participants to use a different device, rather than researchers finding missing mouse tracking data after the fact (although some marginal cases may still slip through). Wink

Hope this helps!
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Messages In This Thread
Query participant's device - by jwright8 - 02-10-2021, 03:09 PM
RE: Query participant's device - by Ting - 02-10-2021, 10:32 PM
RE: Query participant's device - by atfrederiksen - 04-12-2022, 03:53 PM
RE: Query participant's device - by Ting - 04-12-2022, 04:50 PM
RE: Query participant's device - by atfrederiksen - 04-12-2022, 07:42 PM
RE: Query participant's device - by Ting - 04-12-2022, 08:35 PM

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