12-02-2021, 10:56 AM
Logged out and back in -- still cant add you as collaborator, get same error message "Unexpected error occurred. Please try again."
There are other studies on our lab account that will preview fine. Tried a study on my account, previews fine.
It seems as though it's only studies on the lab account that have already launched sessions that are the problem.
For instance, the main study in question was launched on Nov 17 and closed on Nov 20. I then launched the same study again on Nov 22 and that session ended Nov 25. Data was collected from both sessions, everything ran fine, data is fine. No code has been changed since the last session closed, haven't touched anything.
There are other studies on our lab account that will preview fine. Tried a study on my account, previews fine.
It seems as though it's only studies on the lab account that have already launched sessions that are the problem.
For instance, the main study in question was launched on Nov 17 and closed on Nov 20. I then launched the same study again on Nov 22 and that session ended Nov 25. Data was collected from both sessions, everything ran fine, data is fine. No code has been changed since the last session closed, haven't touched anything.