09-23-2021, 11:42 AM
I recently launched a study. A participant let me know that they are getting this error message when they try accessing the study: There is no content to display at this URL.
I get the same error when I try to access the study through an incognito window with my participant account. However, I can see that one person has completed the study, so it is apparently possible for some. The study is encrypted, in case that matters.
What settings do I/participants need to change to get access?
I get the same error when I try to access the study through an incognito window with my participant account. However, I can see that one person has completed the study, so it is apparently possible for some. The study is encrypted, in case that matters.
What settings do I/participants need to change to get access?