Hi Chiara,
The good news is that your study should run again starting tomorrow (May 22)! The reason why it didn't was the number of stimulus files - more than 2K! Our previous mechanism for handling stimulus files never imagined there would be more than 2K images per study, so that's why it crashed. We used this opportunity to significantly improved that part of FindingFive, which should make launching new sessions faster for everyone. So thank *you* for helping us break a technical barrier!
However, since your study is still relatively big, I would advise patience - whenever things appear to be loading, just let it load for a bit, and it should eventually work. Also, if there's any room for deleting or refactoring some stimuli from your study, it'll make things even smoother!
The good news is that your study should run again starting tomorrow (May 22)! The reason why it didn't was the number of stimulus files - more than 2K! Our previous mechanism for handling stimulus files never imagined there would be more than 2K images per study, so that's why it crashed. We used this opportunity to significantly improved that part of FindingFive, which should make launching new sessions faster for everyone. So thank *you* for helping us break a technical barrier!
However, since your study is still relatively big, I would advise patience - whenever things appear to be loading, just let it load for a bit, and it should eventually work. Also, if there's any room for deleting or refactoring some stimuli from your study, it'll make things even smoother!