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Can't post study on Mturk
#1
I'm encountering a new issue. I'm trying to launch a study as a production study on Mturk. I have previewed the study and there are no issues. I can launch a session locally on Finding Five. However, when I try to launch a session on Mturk, I get stuck on after I click 'schedule the session'. The blue box + wheel in the top center of the screen ('scheduling session') stays up, but nothing happens. I have tried letting it work for up to 10 mins, but it never completes and never gives any error message. Has anyone encountered this, and how do I solve it?
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#2
Hi atfrederiksen,

We are looking into the issue, and we hope to have it fixed by tomorrow. Thanks for reporting the bug! I will get back to you with an update tomorrow. 

Best,
Rachel
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#3
Hi atfrederiksen,

The issue should be fixed now. Apologies for any inconvenience this may have caused you. Thank you for reporting the issue!

Best,
Rachel
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#4
(08-11-2022, 09:55 AM)Rachel - Participant Affairs Wrote: Hi atfrederiksen,

The issue should be fixed now. Apologies for any inconvenience this may have caused you. Thank you for reporting the issue!

Best,
Rachel

Great, it seems like it works now. Thanks a lot!
/Anne Therese
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