Dear Researchers,
Thanks to a timely report from the LEAP lab at University of Arizona, we have discovered a new bug in the latest version of Google Chrome (v.92) that has impacted some of FindingFive's functionalities. Studies featuring many audio and video stimuli, including audio recordings that result from the audio responses, may become stuck at certain point, with an error message from FindingFive warning about missing stimulus file or incorrect format. Since this is a browser-level bug, your currently active sessions may be affected as well.
The cause
This is a new bug introduced by Google. Google is already working on a fix (https://bugs.chromium.org/p/chromium/iss...144736#c27).
Actions on FindingFive's end
We are also working to identify a workaround. However, since this is a browser-level bug, a fix might not be trivial. We will update everyone as soon as we have more insights into this issue.
What you can do
If your study features many audio and video stimuli, or use audio recording responses, please preview them immediately to see if you are impacted. If so, you can ask participants to use Firefox instead of Google Chrome to complete your study until either Google or FindingFive implements a fix.
Thanks for your patience and understanding!
Thanks to a timely report from the LEAP lab at University of Arizona, we have discovered a new bug in the latest version of Google Chrome (v.92) that has impacted some of FindingFive's functionalities. Studies featuring many audio and video stimuli, including audio recordings that result from the audio responses, may become stuck at certain point, with an error message from FindingFive warning about missing stimulus file or incorrect format. Since this is a browser-level bug, your currently active sessions may be affected as well.
The cause
This is a new bug introduced by Google. Google is already working on a fix (https://bugs.chromium.org/p/chromium/iss...144736#c27).
Actions on FindingFive's end
We are also working to identify a workaround. However, since this is a browser-level bug, a fix might not be trivial. We will update everyone as soon as we have more insights into this issue.
What you can do
If your study features many audio and video stimuli, or use audio recording responses, please preview them immediately to see if you are impacted. If so, you can ask participants to use Firefox instead of Google Chrome to complete your study until either Google or FindingFive implements a fix.
Thanks for your patience and understanding!