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Unable to download data in preview (intermittent)
#1
Hi,
Many times after running a study in preview (not as a session) and clicking the "Download Data" button (next to "To get data after previewing, click ->") nothing happens no matter how long I wait. 
However sometimes, I'll do the same, and after a minute or so, the data is available. Is there any way of fixing this issue? It can be frustrating to spend 20-30 minutes testing a study in preview and then not being able to download the data!

-- sten
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#2
Hi sten,

Sorry to hear that you are experiencing this problem, and thanks for reporting it! We are looking into it and will get back to you shortly.

Best,
Rachel
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#3
Hi Sten, 

I just wanted to reach out and notify you that the issue has been resolved! Please feel free to let us know if you have any other questions. 

Best,
Victoria
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#4
Thank you!
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