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+-- Forum: Researchers (http://discuss.findingfive.com/forumdisplay.php?fid=3)
+--- Forum: Platform Improvement (http://discuss.findingfive.com/forumdisplay.php?fid=6)
+--- Thread: Preview mode broken (/showthread.php?tid=723)
Preview mode broken - sten_knutsen - 04-05-2024
Two of us had the same problem: we were able to use Preview mode once or twice, but then after that the preview window would appear with the "broken image" sign and a message "Sorry, but we encountered an unexpected error upon processing your request."
I logged out of Finding Five and logged back in, but now I can't get anything to preview. This worked fine this morning (and I used it quite a bit).
RE: Preview mode broken - Ting - 04-05-2024
Hi Sten,
Thanks for reporting the issue! We did experience a server issue this afternoon for about 30 minutes. That could explain it. The issue has been resolved, and preview works for me now. Can you try again? Thanks!
Ting
RE: Preview mode broken - sten_knutsen - 04-07-2024
Seems to be working now -- thank you!