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+--- Thread: Launching session not possible (eu server) (/showthread.php?tid=223)
Launching session not possible (eu server) - aczyp - 05-22-2022
Hello,
I am trying to launch a session for a study on the EU server. I can progress through all popup screens, however, the last one ("Final Step: Schedule your session") does not proceed when I click on "Next". This has not happened before, so it is quite strange - do you have any recommendations for what could be the matter and how I could fix this?
Thank you very much, and best, Anna
RE: Launching session not possible (eu server) - Ting - 05-22-2022
Hi Anna,
This is indeed a confusing design, which we will correct soon - on the last screen, instead of clicking "next", click "Schedule this session" instead. Sorry about this counter-intuitive design. We'll change it!
Best,
Ting
RE: Launching session not possible (eu server) - aczyp - 05-22-2022
Hi Ting, thank you very much for your quick reply! That did it. Best wishes, Anna
RE: Launching session not possible (eu server) - Ting - 05-23-2022
Glad to hear! We put in a patch that will fix this issue tomorrow.