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Action Failed Because Unknown Server Error - Printable Version

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Action Failed Because Unknown Server Error - allubera - 10-14-2021

Hello, 
I'm trying to schedule two sessions of two different experiments to begin Monday Oct 18th. That experiment is marked as being "scheduled" but when I view the page, there is no scheduled session     .

In addition to this error, when I attempt to schedule the session for the other experiment, I complete the entire scheduling set up, but when I click the schedule button at the end I receive the error message "Action Failed Because Unknown Server Error"      .

What can I do to fix this? 

Best, 
Amber


RE: Action Failed Because Unknown Server Error - Ting - 10-14-2021

Hi Amber,

Sorry to hear that you are encountering this issue. This seems specific to your account. Can you send a support email to [email protected] and include your login email and the URL for the study you are trying to schedule? Thanks!